Shipping policy

Shipping Policy

Effective Date: July 2026

Thank you for shopping with Chicken Travels! We appreciate your support and strive to process every order as quickly and accurately as possible.

Order Processing

Orders are typically processed within 1–3 business days.

Some products, including apparel, accessories, and other print-on-demand merchandise, are custom-made after your order is placed. These products may require additional production time before shipment.

Orders are processed Monday through Friday, excluding holidays.

Shipping Times

Estimated shipping times are:

Books: 3–7 business days after processing
Print-on-Demand Products: 5–10 business days after production
Custom or Limited Edition Items: Shipping times may vary and will be noted on the product page.

Shipping estimates are not guaranteed and may vary due to weather, carrier delays, holidays, or other circumstances beyond our control.

Shipping Rates

Shipping costs are calculated during checkout based on:

Destination
Package weight
Product type
Shipping method selected

Any available free shipping promotions will be displayed at checkout.

Multiple Shipments

Because some products are fulfilled from different locations, your order may arrive in multiple packages.

You will receive tracking information for each shipment when available.

Order Tracking

Once your order ships, you will receive a confirmation email containing tracking information.

Please allow up to 24 hours for tracking updates to appear after shipment.

Incorrect Shipping Address

Customers are responsible for providing an accurate shipping address.

If an incorrect address is entered:

Please contact us immediately.
We can update the address only if the order has not entered production or shipped.

Orders returned because of an incorrect address may require additional shipping charges before they can be resent.

Lost or Delayed Packages

If your tracking information indicates your package has been delivered but you cannot locate it:

Check around your property and with neighbors.
Contact your local shipping carrier.
If you still need assistance, contact us and we'll do our best to help investigate.

Chicken Travels is not responsible for delays caused by shipping carriers, weather, customs processing, or other events outside our control.